Mold is a naturally occurring condition arising from moisture. In self-storage, that moisture can arise from a defect in the ventilation of the constructed space but could also arise from an unknown leak or even a tenant moving property into a storage space on a wet rainy day. There is no way to eliminate all […]

A self storage facility, like all businesses, is subject to the risk of dissatisfied customers. Unfortunately, with the use of social media, the megaphone for that dissatisfaction can be widespread. Therefore, if a dispute does arise with a customer and the matter can be resolved, it is important for the facility operator to include in […]

Much has been happening recently on the issue of accessibility in the area of business websites. In August of 2022, the California Court of Appeals ruled in the case of Martinez v. Cot’n Wash, Inc. that websites are not “public accommodations” covered under the Americans with Disabilities Act (consistent with the U.S. Court of Appeals […]

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